The short answer: Both Novo and US Bank are effectively closed to the majority of non-resident founders — but for different reasons. Novo requires an SSN and a US residential address, which rules out most non-residents entirely. US Bank requires an ITIN (or SSN) and typically an in-person branch visit, which is a higher bar but a reachable one for founders who have completed the ITIN process and are willing to make a US trip. If neither applies to you, both are the wrong accounts — Mercury, Wise, or Airwallex are the right starting point.
Who can actually open each account
| Novo | US Bank | |
|---|---|---|
| EIN-only (no SSN, no ITIN) | No — rejected | No — rejected |
| ITIN holder | No — SSN required [VERIFY CURRENT] | Yes |
| SSN holder | Yes | Yes |
| Non-US residential address | No — US address required | Requires US business address |
| Remote opening | Yes — fully online | Typically requires in-person branch visit |
| US trip required | No (but SSN + US address required) | Often yes |
The key distinction: Novo requires an SSN specifically — not just any US tax ID. An ITIN, which is the tax ID most non-resident LLC owners obtain through legitimate filing, is not accepted by Novo. US Bank accepts both SSN and ITIN, making it accessible to a broader set of non-resident founders — specifically those who have completed the ITIN process.
In practice, this means US Bank is more accessible to non-resident founders than Novo, despite being a traditional bank with a higher onboarding burden. A founder with an ITIN can open a US Bank account. A founder with only an ITIN cannot open a Novo account.
Fees side by side
| Fee | Novo | US Bank |
|---|---|---|
| Monthly fee | $0 | $0 (Business Essentials) |
| Minimum balance | None | None |
| Outgoing domestic wire | $0 | $30 [VERIFY CURRENT] |
| Outgoing international wire | Not supported natively (Wise integration) | $50 [VERIFY CURRENT] |
| Incoming wire | $0 | $0 |
| ACH | $0 | $0 |
| ATM fees | Refunded at month end | Standard [VERIFY CURRENT] |
| Interest on balance | No | No |
Novo's fee structure is more competitive on domestic wires. US Bank charges for outgoing domestic and international wires. Neither account pays interest on balances.
What each account is actually for
Novo is a primary operating account for US-resident small business owners. It is not designed for non-resident founders. The SSN and US residential address requirements are not edge cases — they are the product's stated eligibility criteria. The fee structure, integrations (Stripe, Shopify, QuickBooks), and feature set are well-suited to domestic e-commerce and freelance operations.
US Bank is a durable second rail for non-resident founders who hold an ITIN. The product is less suited to remote-first operations than Mercury or Wise. What it offers is stability: branch access, a regulatory framework for dispute resolution, and a lower probability of the algorithm-triggered freeze that affects fintech accounts. For a non-resident founder who has made one US trip and holds an ITIN, a US Bank Business Essentials account is the most stable account available.
The freeze and shutdown comparison
Novo uses automated compliance monitoring consistent with other fintech platforms. Account freezes triggered by unusual transaction patterns are possible, with digital-only resolution. The absence of branch access means there is no in-person escalation path.
US Bank uses traditional bank compliance processes — slower to act, more predictable in its reasons, and with a branch network that provides an in-person escalation path. For a founder whose entire US banking stack is fintech, a US Bank account materially reduces the risk of a single compliance event disrupting all US banking access simultaneously.
Which to choose
Choose Novo if:
- You are a US citizen or permanent resident with an SSN and US residential address
- You need a fee-free primary operating account with strong e-commerce integrations
- You are not a non-resident founder — Novo is not designed for this audience
Choose US Bank if:
- You hold an ITIN and are willing to visit a US branch
- You want a durable second rail alongside a fintech primary account (Mercury, Wise, or Airwallex)
- You need branch access, cash handling, or lending products
If neither applies:
- You are EIN-only with no ITIN and no SSN → start with Mercury or Airwallex
- You have an ITIN → US Bank is accessible; Novo is not
- You have an SSN (US citizen/resident) → both are accessible; Novo is the better primary account for domestic operations
The honest verdict
For non-resident founders, this comparison resolves quickly: Novo is not accessible to you unless you have an SSN and a US residential address. US Bank is accessible if you hold an ITIN and can visit a branch.
The more useful question for most non-resident founders is not Novo vs US Bank but rather: which fintech (Mercury, Airwallex, Wise) should be your primary account, and should you add US Bank as a reserve once you have an ITIN? That is the more common decision path.
This comparison is independent editorial. Keystone Bridge Global has no affiliate relationship with either provider. Facts sourced from our full Novo review and US Bank review. This guide is for general information only and is not tax, legal, or financial advice. We do not provide tax advice.
<!-- VERIFICATION_REQUIRED - Novo SSN-only requirement (ITIN not accepted) [VERIFY CURRENT] - US Bank outgoing domestic wire fee [VERIFY CURRENT] - US Bank outgoing international wire fee [VERIFY CURRENT] STATUS: draft last_modified: 2026-08-06 -->Frequently asked questions
Does Novo accept ITIN holders?+
No. Novo requires an SSN specifically. An ITIN, which is the tax ID most non-resident LLC owners obtain, is not accepted by Novo. US Bank accepts ITIN holders.
Is US Bank easier to open than Novo for non-residents?+
For ITIN holders, yes — US Bank accepts ITIN while Novo does not. For founders with no US tax ID at all, neither is accessible. Mercury or Airwallex are the right starting point.
Question not answered here? Email daniel@keystonebridgeglobal.com. We add answers to this page as they come in.
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